SIME DARBY VENDOR CODE OF BUSINESS CONDUCT
At Sime Darby , our success is not only measured by the results we achieve, but also how we achieve them. Behaving in an ethical manner is our responsibility and as such, the conduct of our Vendors are important to Sime Darby . Therefore, it is vital that a specific Vendor Code of Business Conduct ("Vendor COBC") be established which sets out the minimum standards of behaviour when conducting work for Sime Darby . The standards of behaviour are derived from Sime Darby's Core Values and Business Principles.
In this Vendor COBC, "Sime Darby" refers to Sime Darby Group Companies in general. Similarly the words "we", "our" and "us" are also used to refer to Sime Darby Group Companies including all of its Directors and Employees.
SIME DARBY'S CORE VALUES
Uphold high levels of personal and professional values in all our business interactions and decisions.
Respect & Responsibility
Respect for the individuals we interact with and the environment that we operate in (internally and externally) and committing to being responsible in all our actions.
Seek and seize opportunities with speed and agility, challenging set boundaries.
Stretch the horizons of growth for ourselves and our business through our unwavering ambition to achieve outstanding personal and business results.
Sime Darby's Business Principles
Sime Darby's foundation is built on the Core Values, which guide our actions and the way we conduct our business. This is applied in our Business Principles:
Health, Safety and Environment
Health and safety are important to our Employees and the communities where we operate.
We ensure our business operations are sustainable, by proactively addressing environmental challenges and respecting fundamental human rights, without sacrificing long-term economic value creation.
Complying with all laws and regulations in the countries that we operate.
Working with Local Communities
Engaging with and contributing to local communities in a socially responsible manner wherever we operate, without compromising the benefits of any particular stakeholder.
Fair Business Practices
Ensuring that we promote fair business practices and compete in an ethical manner.
The Vendor COBC handbook provides guidance on the standards of behaviour required from all Vendors of Sime Darby.
This Vendor COBC applies to:
- All Vendors of Sime Darby when conducting work for Sime Darby.
- All Vendor’s subsidiaries, affiliates and all other parties that they have appointed to conduct work for Sime Darby.
This Vendor COBC (as amended from time to time) applies to all Vendors and is legally binding.
- GENERAL PRINCIPLES OF THE VENDOR COBC
This Vendor COBC outlines the standards of behaviour required from the Vendors in relation to labour & human rights, environment, safety & health and ethics & management practices.
The Vendor COBC is not an exhaustive document and does not address every possible situation. Vendors are obliged to familiarise themselves with and adhere to all applicable policies, procedures, laws and regulations of the countries in which they operate.
When there is a conflict between the provisions of this handbook and any other regulatory and legislative provisions, the stricter provisions shall apply. However, if the local custom or practice conflicts with this Vendor COBC, Vendors are required to comply with the Vendor COBC.
If there is any ambiguity or doubts with regards to the above, Vendors shall consult the party in Sime Darby whom they are contracting with for clarification and guidance.
- RESPONSIBILITY AND COMPLIANCE WITH THE VENDOR COBC
Vendors are required to:
- Understand and comply with the Vendor COBC.
- Disseminate, educate and verify compliance of their Employees, subsidiaries, affiliates and all other parties that they have appointed to conduct work for Sime Darby, to this Vendor COBC.
Vendors must read and comply with this Vendor COBC. Vendors must sign the Vendor Letter of Declaration (“VLOD”) to acknowledge compliance. The Vendor agrees that all its operations are subject to the provisions contained in this Vendor COBC. Depending on the business needs, further requirements may be imposed on the Vendors through a separate agreement or terms and conditions.
Vendors shall maintain accurate and complete records pertaining to the performance of the services. Sime Darby reserves the right to audit the Vendor’s records relating to its performance as set out in the third party agreements to permit ongoing assessment of risk.
Breach of the Vendor COBC may jeopardise the Vendor’s business relationship with Sime Darby. Vendors may be subjected to appropriate action(s) by Sime Darby. Where Sime Darby becomes aware of the Vendor's non-compliance with this Vendor COBC, it reserves the right to communicate with the Vendor and where it deems necessary to demand the breach to be remedied by the Vendor.
A failure to comply with this Vendor COBC may entitle Sime Darby to terminate its arrangements with the Vendor. Violation of the Vendor COBC that is related to criminal acts or such that is governed and regulated by law may result in prosecution after referral to the appropriate authorities.
- LABOUR & HUMAN RIGHTS
Sime Darby is committed to ensuring an ethical business conduct that protects the rights of Employees and workers in our operations. When conducting work for Sime Darby, Vendors, their subsidiaries, affiliates and all other parties that they have appointed to conduct work for Sime Darby are required to uphold respect for human rights including labour rights as outlined in our Human Rights Charter1, by treating their Employees and workers with respect, trust, honesty and dignity, and by providing a fair and ethical workplace. Vendors are also encouraged to have similar commitments within their own business practices.
Vendors are expected to provide goods and services in a manner consistent with any applicable human rights obligations.
Vendors must not engage in any form of modern slavery as defined in the Modern Slavery Act 2018 (Cth). For completeness, this means that Vendors must be cognisant and actively taking steps to adhere to the principles of the United Nation Global Compact, the United Nation Universal Declaration of Human Rights, the 1998 International Labour Organisation Declaration on Fundamental Principles and Rights at Work, the Protocol to Prevent, Suppress and Punish Trafficking in Persons, Especially Women and Children (also known as the UN TIP Protocol) and the Convention concerning the Prohibition and Immediate Action for the Elimination of the Worst Forms of Child Labour (also known as the ILO Convention (No. 182)), as well as all applicable laws.
In the course of conducting work for Sime Darby, Vendors are required to demonstrate the following standards of behaviours, where applicable:
5.1 Equal Opportunity and Non-Discrimination
We promote diversity and inclusion and will not tolerate any form of discrimination. Vendors will provide equal opportunities to all of its Employees to ensure that employment-related decisions are based on relevant qualifications, merit, performance and other job-related factors and in compliance with all applicable laws and regulations. Vendors shall not discriminate against any Employee based on personal characteristics, such as gender, race, colour, disability, nationality or citizenship, religious belief, ethical belief, marital status, age, political opinion, employment status, family status, sexual orientation, family violence, union membership status or involvement in union activities unless specific laws or regulations expressively provide for selection according to specific criteria.
5.2 Elimination of Harassment & Violence
Vendors are required to promote an environment where all forms of Harassment and abuse are eliminated. The actions or behaviours of Harassment and violence include (but not limited to):
- Derogatory comments based on gender, racial or ethnic characteristics, and sexual advances.
- Spreading of malicious rumours.
- Use of any forms of communication channels such as emails, voicemail or social media to transmit derogatory or discriminatory material.
5.3 Illegal Substances
Sime Darby strictly prohibits the use or transfer of illegal drugs or other illegal substances in its workplace. Vendors shall ensure that such acts are not conducted by its Employees, while performing work for Sime Darby.
Sime Darby's Human Rights Charter is available on our website at www.simedarby.com
5.4 Criminal Activities
Vendors shall ensure that none of its Employees assigned to conduct work for Sime Darby are engaged or involved in any behaviour or activities that may be categorised as subversive or commit any wrongdoing, criminal or otherwise that is punishable under the laws of the countries where they operate. This may include (but not limited to) the use of business dealings/ transactions with Sime Darby as a cover up for their criminal, subversive and act of wrongdoings.
5.5 Reasonable Wages, Benefits & Working Hours
Vendors shall provide fair and reasonable employment conditions for its Employees, in particular, those assigned to perform work for Sime Darby. Such employment conditions include, but not limited to:
- Providing wages and / or salary to its Employees based on the legally determined minimum wage that promotes productivity targets, and ensuring overtime work is compensated statutorily.
- Complying with legal requirements, regulations and mandatory industry standards regarding reasonable working hours, overtime, wages, leave (including holiday and other leave entitlements) and benefits and pay Employees in a timely manner and communicate the basis of their payment.
- Where it is illegal to do so, deductions from wages as a disciplinary measure must not be permitted and where permitted a deduction will be minimised.
5.6 Freedom of Association & Rights to Collective Bargaining
We respect the rights of Employees to join, or not to join, a union or other employee representative body and/or form organisations of their own choice and to bargain collectively. Vendors will allow its Employees to join, or not to join, a union or other employee representative body and/or form organisations of their own choice and to bargain collectively in accordance with all applicable laws and regulations. In the absence of formal representation, Vendors are encouraged to provide alternative means of Employee engagement and grievance remedy.
5.7 Eradication of Exploitation
We endeavour to eradicate all forms of bonded and forced labour, slavery, human trafficking and sexual exploitation by implementing International Labour Organisation (ILO) core labour standards and conventions. Vendors must not use any form of forced, bonded or involuntary labour. All labour must be voluntary. Vendors will allow Employees to maintain control over identification documents including but not limited to passports and work permits. When supplying labour to perform work for Sime Darby, Vendors shall refrain from using or facilitating any of the following activities:
- Employees are not charged with recruitment fees for the purpose of restricting free movement.
- Employees' original identification documents, passports or work permits are not retained involuntarily by Vendors.
- Payment of Employees' salaries are not withheld or delayed beyond the extent permitted by applicable laws and regulations in the countries where the Vendors operate.
For the avoidance of doubt, Vendors will, where legally required, be responsible for payment of all Employees' fees and expenses (e.g. licences and levies) and will not require Employees to pay fees or make any payment regarding obtaining employment during the hiring process and employment period.
In addition, the Vendors shall ensure that recruitment of Employees is done via legitimate recruitment agencies, which are properly licensed to operate under applicable laws.
5.8 Abolishment of Child Labour & Protecting the Rights of Children
We seek to promote the well-being of children and safeguard them from any form of maltreatment or exploitation, including but not limited to child sex tourism, child trafficking, and child pornography. As such, Vendors shall not employ anyone under the age of 18 or the applicable minimum legal age in the countries they operate, unless in vocational and/ or formal and structured apprenticeship, educational and training programmes.
Employees under 18 years will only perform work in accordance with legal requirements (such as working hours, wages and conditions for minors) and will be subject to education or training requirements.
5.9 Respecting Community Rights & the Rights of Indigenous and Vulnerable People
We uphold the process of Free, Prior and Informed Consent and recognise that, in addition to applicable laws and permits tied to the land, indigenous people and their local communities have the right to give or withhold their consents to proposed projects that may affect the lands they customarily own, occupy or otherwise use.
Vendors must respect the land rights of these communities affected by their operations in adherence to this process. These communities shall be consulted to clarify the rights or claims which come along with the land titles, so that harmony can be maintained. When dealing with these communities on behalf of Sime Darby, Vendors shall consult the party in Sime Darby whom they are contracting with on any required decision making or actions to be taken.
Vendors are also required to protect and respect the rights of vulnerable people such as marginalised groups, persons of different abilities and refugees.
ENVIRONMENT, SAFETY & HEALTH
Sime Darby strives to provide a safe, secure and healthy working environment to our Employees and workers in our operations to support the wellbeing of our communities. Vendors are required to create and maintain safe working environment and to comply with the Environmental and Workplace Health and Safety Health laws and regulations of the countries where they operate.
In the course of conducting work for Sime Darby, Vendors are required to demonstrate the following standards of behaviours, where applicable:
6.1 Workplace Environment
Vendors shall provide a safe and healthy working environment for its Employees in order to eliminate or minimise risks so far as is reasonably practicable. As such, their Employees shall be provided with free and adequate protective equipment and tools to undertake their tasks safely. Any reports on unsafe equipment and tools, hazardous conditions and accidents must be acted upon immediately.
Vendors shall also ensure that their Employees use the protective equipment and tools that are provided to them, including those provided by Sime Darby.
Vendors will comply with all applicable occupational health and safety laws and regulations and provide a work environment that is safe and conducive to good health, to maintain the health of its Employees and safeguard third parties, as well as prevent accidents, injuries and work-related illness.
Vendors will conduct regular workplace risk assessments and the implementation of adequate hazard control and precautionary measures. Vendors will educate and train Employees in health and safety issues.
6.2 Reasonable accommodation
Vendors shall ensure work services and facilities for its Employees are reasonable, by providing access to basic needs such as (but not limited to) clean toilet and bathroom facilities, potable water, sanitary food preparation and storage facilities, adequate lighting, ventilation, and reasonable personal space. Sime Darby-provided accommodations shall be safe and sanitary, and are constructed and maintained according to all applicable laws and regulations.
6.3 Emergency Preparedness
Vendors shall be prepared in handling emergency situations and adequately provide its Employees with all the necessary health and safety information, equipment and facilities. Vendors must comply with all applicable environmental laws, regulations and standards and have in place an effective system to identify and eliminate potential environmental hazards arising due to its business activities. Vendors shall ensure that:
- Written health and safety information, hazardous materials safety data sheets and warning signage are available, displayed and communicated in appropriate languages and forms that are understood by its Employees.
- Employees are adequately trained on safe working practices, accident procedures and emergency evacuation procedures.
- Employees are granted access to first aid equipment, medical facilities, fire exits, as well as fire-fighting and safety equipment.
6.4 Environmental Protection
Vendors are required to minimise health and environmental risk by utilising natural resources responsibly and reducing waste and emissions, where practicable. Vendors shall implement measures to prevent pollution and ensure that hazardous materials do not come into contact with the environment or are incorrectly handled or disposed.
Vendors shall also ensure that Sime Darby’s procedures regarding environmental protection are followed and in the absence of such procedures, they shall comply with the applicable laws and regulations pertaining to the environment and sustainability.
- ETHICS & MANAGEMENT PRACTICES
Vendors are required to conduct their businesses in accordance with the standards of ethical behaviour prescribed in this Vendor COBC and in accordance with all applicable laws and regulations.
In the course of conducting work for Sime Darby, Vendors are required to demonstrate the following standards of behaviours, where applicable.
7.1 Avoiding Conflicts of Interests
A conflict of interest arises when there is a personal interest that could be seen to have the potential to interfere with the objectivity in performing duties or exercising judgement.
Vendors must not use their positions, official working hours, Sime Darby’s resources and Assets for their personal gain or for the advantage of those they are associated with.
Vendors shall avoid conflicts of interests when dealing with Sime Darby. Vendors who find themselves in a situation of conflict whether actual or potential are required to disclose it to Sime Darby.
7.1.1 Dealings with Sime Darby
In the event that the Vendor is related to any of Sime Darby's Directors or Employees or their Family Members who has any substantial financial interest in a Vendor's business, the Vendor shall disclose such information to the party in Sime Darby whom the Vendor is contracting with, except in the case where the Vendor is a public listed company and such financial interest is less than 5% in equity.
7.1.2 Dealings with a Director or Employee of Sime Darby
Vendors may have personal dealings with any of Sime Darby's Directors or Employees or their Family Members. However, in such cases, Vendors shall ensure that these dealings are on an arms-length basis e.g. sales/ purchases with terms which are not more favourable than those offered to the public.
7.1.3 Family Members and Close Personal Relationships
Any Vendor's Director or Employee who has a family relation or close personal relationship to a Director or Employee of Sime Darby must disclose such relationship to the party in Sime Darby whom the Vendor is contracting with in order to ensure that their appointment as a Vendor will not be partly or fully determined, influenced or supervised by the said Director or Employee of Sime Darby. The Vendor shall fairly compete for any job awards based on their qualification, performance, skills, experience, pricing and other commercial offerings.
7.2 Guarding Against Bribery and Corruption
Sime Darby takes a zero-tolerance approach towards bribery and corruption. As enforced by the local authorities in the countries where Vendors operate, the consequences of bribery and corruption are severe, and may include imprisonment for individuals, unlimited fines and debarment from tendering for public Contracts.
Vendors shall comply with all applicable national and international anti-bribery laws and regulations, as well as applicable Anti-corruption laws, regulations and standards.
Vendors shall not attempt to influence others or be influenced, either directly or indirectly, by offering, giving, or accepting Bribes or acting in any way that is or may be considered to be corrupt or unethical or might bring Sime Darby’s reputation into disrepute.
Specifically, the Vendor shall not, either directly or indirectly, offer or give any Bribe to any Sime Darby Employee or any other individual representing Sime Darby, as an inducement, incentive, reward, gift or bonus to be selected and/ or for any other purpose connected to Sime Darby’s dealing.
The Vendor shall not directly or indirectly promise, offer, grant or authorise the giving of any Bribe to Government Officials, officers of private enterprises and their Connected Persons to obtain or retain a business or an advantage in the conduct of business related to Sime Darby.
For the avoidance of doubt, these include:
- Commissions that Vendors have reason to suspect will be perceived as Bribes or have reason to suspect will be used by the recipient to pay Bribes or for other corrupt purposes; and
- Facilitation payments (‘grease payments’) which are regarded as payments to Government Officials to gain access, secure or expedite the performance of a routine function they are in any event obligated to perform. Sime Darby does not allow facilitation payments to be made. Vendors must inform the relevant Sime Darby entity whom they are contracting with when faced with any request for a facilitation payment. If Vendors have made any payment which could possibly be misconstrued as a facilitation payment, the relevant Sime Darby entity whom they are contracting with must immediately be notified and the payment recorded accordingly.
Vendors must also refrain from any activity or behaviour that could give rise to the perception or suspicion of any corrupt conduct or the attempt thereof. Promising, offering, or giving or accepting any Bribe in order to influence the decision of the recipient or to be so influenced may not only result in contractual breach but also criminal charges.
7.3 Gifts, Entertainment and Travel
Sime Darby prohibits the use of improper gifts, entertainment and travel to influence business decisions. Vendors are required to comply with all applicable laws and regulations related to the use of gifts, entertainment and travel in all countries in which they operate.
It is acknowledged that the practice of business gifts varies between countries and regions and what may be normal and acceptable in one region may not be in another. The intention behind the gift should always be considered, so that it does not create an appearance of bad faith and impropriety and should not be misunderstood by others to be a Bribe.
When acting on behalf of Sime Darby, Vendors shall not offer, give, or agree to give expensive gifts, gifts in the form of cash or Cash Equivalents, personal services, frequent lavish meals, improper entertainment that is indecent or sexually oriented, travel which is not for a legitimate business purpose, or any other gifts or hospitality that may put Sime Darby in a position of conflict, to any person with an intention to influence that person with respect to a decision, act or omission in their official or professional capacity or with the intention to obtain an improper advantage. When there is a need to offer gifts on behalf of Sime Darby, Vendors must be sensitive to the recipient organisation’s gift, entertainment and travel receiving policy and prior approval from the party in Sime Darby with whom they are contracting must be obtained.
7.4 Donations and Sponsorships
Sime Darby donations and sponsorships are part of a commitment to society and a way of contributing to worthy causes. Unfortunately, even legitimate donations and sponsorships sometimes have the risk of creating the appearance of bribery and corruption.
When acting on behalf of or when performing work for Sime Darby, the Vendors shall not offer any donations or sponsorships to any third parties.
7.5 Protecting Group Assets
Vendors may have access to Sime Darby’s Assets in the performance of their services. Vendors are required to protect these Assets against waste, loss, damage, abuse, misuse, theft, misappropriation or infringement of Intellectual Property rights and ensure these Assets are used responsibly.
7.6 Accuracy of Records of Business Transactions and Financial Information
Sime Darby is committed to ensuring the integrity of financial information for the benefit of stakeholders, including but not limited to the board of Directors, management, shareholders, creditors and government agencies.
Vendors must ensure that all business records and documents for all transactions conducted with Sime Darby are accurate, up-to-date, legible, readily identifiable and retrievable. All records shall be handled according to the appropriate level of confidentiality and conform to generally accepted accounting principles as well as to all applicable laws and regulations of the jurisdiction in which the Vendor operate. Such records shall be furnished or made available to Sime Darby, as and when required, to facilitate verification or audit purposes.
Falsification of financial or any other records or misrepresentation of information may constitute Fraud and can result in civil and criminal liabilities for Vendors.
7.7 Proprietary and Confidential Information
Vendors are required to protect Sime Darby’s Proprietary Information and Confidential Information. Such information shall only be used by Vendors for the purposes authorised for use by Sime Darby. Vendors shall not communicate or disclose such information in any manner to third parties unless such communication or disclosure is authorised by Sime Darby or in cases where such information has become publicly available.
Vendors have an obligation to continue to preserve the Proprietary Information and Confidential Information even after their contractual obligations to conduct work for Sime Darby have been completed or have ceased to take effect, unless such disclosure is required by order of any court of competent jurisdiction or any competent judicial, governmental or regulatory authority.
7.8 Insider Information, Securities Trading and Public Disclosure
As a public listed company, Sime Darby is required to comply with various laws and regulations to make timely, full and fair public disclosure of information that may materially affect the market or its stock.
Vendors of Sime Darby are not allowed to trade in securities or other financial instruments based on the information that is obtained in the performance of duties, if that information has not been reported publicly.
Vendors must also refrain from disclosing insider information to anyone, including their Family Members and friends, unless such disclosure is required by order of any court of competent jurisdiction or any competent judicial, governmental or regulatory authority.
Disclosure of material, non-public information to others can result in civil and criminal penalties.
7.9 Personal Data Protection
Sime Darby respects the privacy and confidentiality of its Employees, Directors, Counterparties, Business Partners and customers’ personal data. Vendors are required to do the same by keeping personal data private and protected, unless access is granted for legitimate business purposes.
Vendors are required to comply with the applicable data protection and security laws and regulations when collecting, processing, transmitting, using and storing personal data, including but not limited to the personal data in relation to its Customers, consumers, Employees and shareholders.
Appropriate measures must be taken when dealing with personal data in terms of collection, processing, disclosure, security, storage and retention.
Vendors agree agrees to safeguard and make only appropriate use of confidential information, and must not disclose any information that is not in the public domain.
7.10 Social Media
Vendors who are tasked to manage Sime Darby's official social media accounts are responsible in ensuring that the management of the accounts, and the activities within, are in accordance to Sime Darby's Social Media Policy. In such cases, Vendors are responsible to acquire a copy of Sime Darby’s Social Media Policy from the party in Sime Darby whom they are contracting with.
7.11 Competition and Anti-trust Laws
Vendors are required to comply with competition and Anti-trust Laws that govern the countries in which they operate. Vendors shall not use illegal or unethical methods to compete in the market or collude with other Vendors in the business dealings with Sime Darby. This includes without limitation:
- exchanging competitive information with Competitors;
- bid rigging (including arrangement to submit sham bids);
- price fixing or terms related to pricing;
- market, territories or customers allocations;
- adopting strategies to illegally exclude Competitors from the market, such as, without limitation anti-competitive bundling or predatory pricing or any other prohibited conduct that limits free and fair competition.
7.12 International Trade Laws
As a multinational conglomerate company conducting business across the globe, Sime Darby is subjected to laws and regulations that govern international trade. Vendors whose line of work with Sime Darby is impacted by these laws, are required to familiarise and comply with such applicable laws and regulations particularly in relation to (but not limited to) import and export controls, such as trade barriers, import duties, sanctions and embargoes that apply to their business activities.
7.13 Dealing with Government authorities, Political Parties and international organisations
Sime Darby strives to build transparent and fair relationships with government agencies, public officials and international organisations. Vendors shall comply with the applicable laws and regulations relating to their dealings with these parties in all countries in which they operate.
Vendors shall not make any direct or indirect political contributions on behalf of Sime Darby. Vendors shall avoid from even having the appearance of making such contributions or expenditure to any Political Party, candidate or campaign on behalf of Sime Darby.
7.14 Anti-Money Laundering and Anti-Terrorism Financing
Vendors are required to comply with any Anti-money laundering and anti-terrorism financing Laws designed to combat money laundering activities in all countries in which they operate. Vendors shall not be involved in Money laundering, either directly or indirectly, within the context of Business Transaction(s) with or on behalf of Sime Darby or otherwise in the course of business. Money laundering activities include the Vendors using their work with Sime Darby to conceal the transfer of illegally obtained funds.
Vendors should be alert to activity that may suggest Money laundering in the conduct of business connected to Sime Darby. Vendors should report such activity to the Sime Darby as soon as reasonably practicable. Such activity may include, but is not limited to, the following:
- Payments made in currencies that differ from invoices;
- Attempts to make payment in cash or Cash Equivalent (outside normal business practice);
- Payments made by third parties that are not parties to the contract; and
- Payments to or accounts of third parties that are not parties to the contract.
- CONTACT US
Vendors who may have concerns about any actual or potential violations of the applicable laws and regulations including any provisions of this Vendor COBC, by any Director or employee of Sime Darby, anyone conducting work for Sime Darby, or acting on behalf of Sime Darby, shall report the matter to Sime Darby using the following reporting channels:
- Malaysia (Toll Free) 1800-18-5008
- Other Countries (6019) 2688 295
- Sime Darby Berhad
47500 Subang Jaya
LABOUR AND HUMAN RIGHTS
ENVIRONMENT, SAFETY & HEALTH
ETHICS & MANAGEMENT PRACTICES
Calls to Toll Free Numbers (Malaysian Office Hours; GMT+8 hours):
Letters to Whistleblowing Unit at: